Shipping Policy
Shipping Policy
Please allow 1-2 days processing time for your order to ship out, average shipping times are 2-7 days after dispatch.
Tracking numbers will be updated 1-2 days after your order has been shipped. If you don't receive a tracking number after 3 business days please email us at contact@royalbrooch.co.uk
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.
If your tracking information states that your package was delivered and you have not received it. You must address this with your postal service. RoyalBrooch does not hold any responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.